The Precision Playbook

A strategic asset for property owners who prioritize efficiency, consistency, and risk reduction. This custom guide consolidates all critical information for a unit—utility shutoffs, appliance specs, service providers, emergency protocols, HOA rules, and more—into a clear, standardized format. The Playbook ensures that anyone stepping onsite can respond to issues quickly and correctly without relying on the owner’s availability or memory. By reducing downtime, preventing avoidable damage, and streamlining vendor interactions, the Playbook minimizes costly delays and improves operational consistency making it easier to manage services, delegate tasks, and protect your home. It’s a one-time investment that pays dividends in time saved, problems avoided, and systems that run like clockwork.

  • Appliance & Fixture Details

  • Emergency Protocols

  • Technology Features

  • Service Providers

  • Property Overview

  • Access Information

  • Diagrams & Photos

  • Utility Shut Off Guide

  • Community Guidelines

  • Maintenance & Service History

  • Neighborhood & Local Info

  • Notes & Custom Instructions

In-Person Response

In-Person Response ensures there's someone you trust on-site, ready to assess and resolve issues quickly. From leaks to lockouts, or if you simply need extra help inside the unit, we show up in person to resolve problems quickly and professionally — no delays, no guesswork. Property owners can call us directly during business hours (Monday to Friday, 9 a.m. to 5 p.m.), and we’ll step in immediately to assess the problem and take action. Our established relationships with reliable contractors allow us to identify problems and facilitate quick, professional repairs. Our local presence in the French Quarter gives you peace of mind knowing someone is always close by to step in when it matters most.

  • Two Standard Visits each Month

  • Flat Rate $30/hr for Additional Visits

  • Small Tasks On the Spot

  • Lockouts & Entry Support

  • Issue Evaluation

  • Vendor Coordination

  • Fast Response Times

  • Help When You Need It

Security Checks

Proactive peace of mind for absentee owners and second-home residents. Every two weeks, a trained property manager performs an in-person walkthrough of your unit, inspecting for signs of leaks, mold, pests, forced entry, or other potential issues before they escalate. We test all plumbing fixtures, verify that the HVAC system is operating correctly, and ensure doors and windows are secure. If something looks off, we don’t just make note of it—we initiate next steps quickly, whether that means troubleshooting, calling a contractor, or alerting you immediately. After each visit, you’ll receive a detailed report and a summary of findings, so you’re always informed and in control—no matter where you are.

  • Walkthrough of the entire unit and visible exterior

  • Check for leaks, plumbing issues, and water damage

  • Verify HVAC is running properly

  • Monitor for insects, pest and mold

  • Test appliances, smoke detectors and lighting

  • Inspect locks, windows, and entry points

  • Loook for signs of intrusion or tampering

  • Confirm mail and package collection

  • Take photos for your records

  • Provide a detailed report after each visit